Agent Space

Deep Banking Domain meets
Frontier Intelligence

The Newform Agent Space provides a pool of agents readily available for deployment. Financial institutions can rapidly deploy pre-configured agents while maintaining the flexibility to customize and extend functionality to meet specific business requirements.

The Newform Agent Space provides a pool of agents readily available for deployment. Financial institutions can rapidly deploy pre-configured agents while maintaining the flexibility to customize and extend functionality to meet specific business requirements.

Pre-Built Agent Library

Comprehensive catalog of production-ready agents covering common financial services use cases, dramatically reducing time-to-value and development costs

Customization Framework

Powerful no-code and low-code tools enabling business users to configure and customize agents without deep technical expertise

Integration Connectors

Extensive library of pre-built connectors to core banking systems, third-party services, and data sources for seamless deployment

Lifecycle Management

Complete agent lifecycle management including versioning, testing, deployment, monitoring, and continuous improvement capabilities

Pre-Built Agent Library

Comprehensive catalog of production-ready agents covering common financial services use cases, dramatically reducing time-to-value and development costs

Customization Framework

Powerful no-code and low-code tools enabling business users to configure and customize agents without deep technical expertise

Integration Connectors

Extensive library of pre-built connectors to core banking systems, third-party services, and data sources for seamless deployment

Lifecycle Management

Complete agent lifecycle management including versioning, testing, deployment, monitoring, and continuous improvement capabilities

Pre-Built Agent Library

Comprehensive catalog of production-ready agents covering common financial services use cases, dramatically reducing time-to-value and development costs

Customization Framework

Powerful no-code and low-code tools enabling business users to configure and customize agents without deep technical expertise

Integration Connectors

Extensive library of pre-built connectors to core banking systems, third-party services, and data sources for seamless deployment

Lifecycle Management

Complete agent lifecycle management including versioning, testing, deployment, monitoring, and continuous improvement capabilities

Marketplace Benefits

Marketplace Benefits

Accelerated Deployment

Deploy proven agents in days instead of months, with confidence in battle-tested functionality

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Best Practices Built-In

Agents incorporate industry best practices and regulatory compliance from deployment

Continuous Innovation

Regular updates and new agents added to marketplace, ensuring access to latest capabilities

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Meet Our Agents

Newform Technologies is committed to upholding the highest ethical standards in all aspects of our business operations, including our labor practices. We believe that all workers, regardless of their location or role, deserve fair treatment and respect.

Newform Technologies is committed to upholding the highest ethical standards in all aspects of our business operations, including our labor practices. We believe that all workers, regardless of their location or role, deserve fair treatment and respect.

1. Financial Crime & AML (Intelligence Agents)

SAR Narrative Agent:

Autonomously drafts Suspicious Activity Reports by synthesizing transaction data and adverse media.

SAR Narrative Agent:

Autonomously drafts Suspicious Activity Reports by synthesizing transaction data and adverse media.

SAR Narrative Agent:

Autonomously drafts Suspicious Activity Reports by synthesizing transaction data and adverse media.

UBO Discovery Agent:

Crawls corporate registries (like ADGM or Dubai Economy) to identify Ultimate Beneficial Owners.

UBO Discovery Agent:

Crawls corporate registries (like ADGM or Dubai Economy) to identify Ultimate Beneficial Owners.

UBO Discovery Agent:

Crawls corporate registries (like ADGM or Dubai Economy) to identify Ultimate Beneficial Owners.

Sanctions Research Agent:

Investigates hits against global and local (UAE/KSA) watchlists to discount false positives.

Sanctions Research Agent:

Investigates hits against global and local (UAE/KSA) watchlists to discount false positives.

Sanctions Research Agent:

Investigates hits against global and local (UAE/KSA) watchlists to discount false positives.

Transaction Nexus Agent:

Identifies "smurfing" patterns (structuring) by connecting disparate accounts across the bank’s network

Transaction Nexus Agent:

Identifies "smurfing" patterns (structuring) by connecting disparate accounts across the bank’s network

Transaction Nexus Agent:

Identifies "smurfing" patterns (structuring) by connecting disparate accounts across the bank’s network

Adverse Media Monitor:

Continuously scans Arabic and English news for negative sentiment regarding high-net-worth clients.

Adverse Media Monitor:

Continuously scans Arabic and English news for negative sentiment regarding high-net-worth clients.

Adverse Media Monitor:

Continuously scans Arabic and English news for negative sentiment regarding high-net-worth clients.

PEP Verification Agent:

Cross-references political figures against family trees to identify "Relatively Close Associates."

PEP Verification Agent:

Cross-references political figures against family trees to identify "Relatively Close Associates."

PEP Verification Agent:

Cross-references political figures against family trees to identify "Relatively Close Associates."

Alert Triage Agent:

Autonomously closes low-risk AML alerts with a documented reasoning trail for auditors.

Alert Triage Agent:

Autonomously closes low-risk AML alerts with a documented reasoning trail for auditors.

Alert Triage Agent:

Autonomously closes low-risk AML alerts with a documented reasoning trail for auditors.

Money Mule Hunter:

Detects accounts showing "pass-through" behavior typical of money laundering networks..

Money Mule Hunter:

Detects accounts showing "pass-through" behavior typical of money laundering networks..

Money Mule Hunter:

Detects accounts showing "pass-through" behavior typical of money laundering networks..

VASP Risk Agent:

Monitors inflows from crypto exchanges to ensure they align with local Virtual Asset Regulatory Authority (VARA) rules.

VASP Risk Agent:

Monitors inflows from crypto exchanges to ensure they align with local Virtual Asset Regulatory Authority (VARA) rules.

VASP Risk Agent:

Monitors inflows from crypto exchanges to ensure they align with local Virtual Asset Regulatory Authority (VARA) rules.

Trade-Based AML Agent:

Reviews shipping manifests and invoices to detect over/under-invoicing in regional trade.

Trade-Based AML Agent:

Reviews shipping manifests and invoices to detect over/under-invoicing in regional trade.

Trade-Based AML Agent:

Reviews shipping manifests and invoices to detect over/under-invoicing in regional trade.

2. Compliance & Regulatory Risk (RegTech Agents)

Horizon Scanning Agent:

Scans SAMA and CBUAE circulars to map new regulations to internal bank policies.

Horizon Scanning Agent:

Scans SAMA and CBUAE circulars to map new regulations to internal bank policies.

Horizon Scanning Agent:

Scans SAMA and CBUAE circulars to map new regulations to internal bank policies.

Policy Mapping Agent:

Automatically updates internal Standard Operating Procedures (SOPs) when laws change.

Policy Mapping Agent:

Automatically updates internal Standard Operating Procedures (SOPs) when laws change.

Policy Mapping Agent:

Automatically updates internal Standard Operating Procedures (SOPs) when laws change.

Shariah Audit Agent:

Reviews transaction structures (e.g., Murabaha or Ijara) to ensure they remain Shariah-compliant.

Shariah Audit Agent:

Reviews transaction structures (e.g., Murabaha or Ijara) to ensure they remain Shariah-compliant.

Shariah Audit Agent:

Reviews transaction structures (e.g., Murabaha or Ijara) to ensure they remain Shariah-compliant.

Data Sovereignty Agent:

Ensures customer data does not leave local borders, satisfying UAE/KSA data residency laws.

Data Sovereignty Agent:

Ensures customer data does not leave local borders, satisfying UAE/KSA data residency laws.

Data Sovereignty Agent:

Ensures customer data does not leave local borders, satisfying UAE/KSA data residency laws.

Gap Analysis Agent:

Compares bank controls against Basel III and IFRS 9 standards.

Gap Analysis Agent:

Compares bank controls against Basel III and IFRS 9 standards.

Gap Analysis Agent:

Compares bank controls against Basel III and IFRS 9 standards.

Consent Management Agent:

Autonomously manages and updates customer marketing consents under local PDPL laws.

Consent Management Agent:

Autonomously manages and updates customer marketing consents under local PDPL laws.

Consent Management Agent:

Autonomously manages and updates customer marketing consents under local PDPL laws.

Regulatory Reporting Agent:

Prepares complex monthly filings for central banks without human data extraction.

Regulatory Reporting Agent:

Prepares complex monthly filings for central banks without human data extraction.

Regulatory Reporting Agent:

Prepares complex monthly filings for central banks without human data extraction.

Internal Audit Agent:

Randomly samples and audits high-risk transactions for control failures.

Internal Audit Agent:

Randomly samples and audits high-risk transactions for control failures.

Internal Audit Agent:

Randomly samples and audits high-risk transactions for control failures.

Conflict of Interest Agent:

Analyzes employee trades and relationships to flag potential conflicts.

Conflict of Interest Agent:

Analyzes employee trades and relationships to flag potential conflicts.

Conflict of Interest Agent:

Analyzes employee trades and relationships to flag potential conflicts.

Model Risk Agent:

Monitors the performance of other AI models to detect "drift" or bias.

Model Risk Agent:

Monitors the performance of other AI models to detect "drift" or bias.

Model Risk Agent:

Monitors the performance of other AI models to detect "drift" or bias.

3. Account Opening & Onboarding (Onboarding Agents)

Emirates ID/Absher Agent:

Autonomously validates identity documents against government databases in real-time.

Emirates ID/Absher Agent:

Autonomously validates identity documents against government databases in real-time.

Emirates ID/Absher Agent:

Autonomously validates identity documents against government databases in real-time.

Liveness Verification Agent:

Uses agentic reasoning to detect sophisticated "deepfake" video fraud during mobile onboarding.

Liveness Verification Agent:

Uses agentic reasoning to detect sophisticated "deepfake" video fraud during mobile onboarding.

Liveness Verification Agent:

Uses agentic reasoning to detect sophisticated "deepfake" video fraud during mobile onboarding.

KYB (Business) Onboarding Agent:

Collects and verifies trade licenses and articles of association for SMEs.

KYB (Business) Onboarding Agent:

Collects and verifies trade licenses and articles of association for SMEs.

KYB (Business) Onboarding Agent:

Collects and verifies trade licenses and articles of association for SMEs.

Risk Scoring Agent:

Assigns a "High/Medium/Low" risk rating to new applicants based on 100+ real-time data points.

Risk Scoring Agent:

Assigns a "High/Medium/Low" risk rating to new applicants based on 100+ real-time data points.

Risk Scoring Agent:

Assigns a "High/Medium/Low" risk rating to new applicants based on 100+ real-time data points.

Occupational Verification Agent:

Verifies employment status via digital links to payroll or social insurance systems.

Occupational Verification Agent:

Verifies employment status via digital links to payroll or social insurance systems.

Occupational Verification Agent:

Verifies employment status via digital links to payroll or social insurance systems.

Consent Management Agent:

Autonomously manages and updates customer marketing consents under local PDPL laws.

Consent Management Agent:

Autonomously manages and updates customer marketing consents under local PDPL laws.

Consent Management Agent:

Autonomously manages and updates customer marketing consents under local PDPL laws.

Document OCR Agent:

Extracts data from multi-lingual (Arabic/English) documents with automated error correction.

Document OCR Agent:

Extracts data from multi-lingual (Arabic/English) documents with automated error correction.

Document OCR Agent:

Extracts data from multi-lingual (Arabic/English) documents with automated error correction.

Sanctions Interceptor:

Blocks onboarding instantly if a hit is found on a mandatory "No-Go" list.

Sanctions Interceptor:

Blocks onboarding instantly if a hit is found on a mandatory "No-Go" list.

Sanctions Interceptor:

Blocks onboarding instantly if a hit is found on a mandatory "No-Go" list.

Welcome Concierge Agent:

Guides the user through missing fields, acting as a proactive assistant rather than a static form.

Welcome Concierge Agent:

Guides the user through missing fields, acting as a proactive assistant rather than a static form.

Welcome Concierge Agent:

Guides the user through missing fields, acting as a proactive assistant rather than a static form.

Account Provisioning Agent:

Executes the back-end API calls to create the account and generate the IBAN.

Account Provisioning Agent:

Executes the back-end API calls to create the account and generate the IBAN.

Account Provisioning Agent:

Executes the back-end API calls to create the account and generate the IBAN.

4. Customer Experience & Operations (CX Agents)

Multi-Lingual Voice Agent:

Handles phone banking in Gulf Arabic, MSA, English, Hindi, and Urdu with context retention across calls.

Multi-Lingual Voice Agent:

Handles phone banking in Gulf Arabic, MSA, English, Hindi, and Urdu with context retention across calls.

Multi-Lingual Voice Agent:

Handles phone banking in Gulf Arabic, MSA, English, Hindi, and Urdu with context retention across calls.

Intent Resolution Agent:

Interprets multi-step requests and orchestrates coordinated actions across cards, accounts, and support systems.

Intent Resolution Agent:

Interprets multi-step requests and orchestrates coordinated actions across cards, accounts, and support systems.

Intent Resolution Agent:

Interprets multi-step requests and orchestrates coordinated actions across cards, accounts, and support systems.

Dispute Resolution Agent:

Investigates card disputes using merchant and transaction data before proposing resolution paths.

Dispute Resolution Agent:

Investigates card disputes using merchant and transaction data before proposing resolution paths.

Dispute Resolution Agent:

Investigates card disputes using merchant and transaction data before proposing resolution paths.

Proactive Service Agent:

Identifies failed payments, expiring documents and notifies customers before disruption occurs.

Proactive Service Agent:

Identifies failed payments, expiring documents and notifies customers before disruption occurs.

Proactive Service Agent:

Identifies failed payments, expiring documents and notifies customers before disruption occurs.

Complaint Root-Cause Agent:

Analyzes complaint data across products and channels to surface systemic experience or process failures.

Complaint Root-Cause Agent:

Analyzes complaint data across products and channels to surface systemic experience or process failures.

Complaint Root-Cause Agent:

Analyzes complaint data across products and channels to surface systemic experience or process failures.

RM Co-Pilot Agent:

Assists Relationship Managers with next-best actions for high-net-worth clients using portfolio context, life events etc.

RM Co-Pilot Agent:

Assists Relationship Managers with next-best actions for high-net-worth clients using portfolio context, life events etc.

RM Co-Pilot Agent:

Assists Relationship Managers with next-best actions for high-net-worth clients using portfolio context, life events etc.

5. Growth, Sales & Intelligence (Commercial Agents)

Product Recommendation Agent:

Identifies relevant financial products based on customer life stage, transaction behavior, eligibility rules, and risk posture.

Product Recommendation Agent:

Identifies relevant financial products based on customer life stage, transaction behavior, eligibility rules, and risk posture.

Product Recommendation Agent:

Identifies relevant financial products based on customer life stage, transaction behavior, eligibility rules, and risk posture.

Churn Prediction Agent:

Detects early signals of customer attrition by analyzing engagement patterns and transaction behavior.

Churn Prediction Agent:

Detects early signals of customer attrition by analyzing engagement patterns and transaction behavior.

Churn Prediction Agent:

Detects early signals of customer attrition by analyzing engagement patterns and transaction behavior.

6. Knowledge & Helper Agents (Plain-Language AI)

Banking Knowledge Agent:

Responds to everyday banking and compliance questions by translating complex concepts into clear explanations.

Banking Knowledge Agent:

Responds to everyday banking and compliance questions by translating complex concepts into clear explanations.

Banking Knowledge Agent:

Responds to everyday banking and compliance questions by translating complex concepts into clear explanations.

Policy Explainer Agent:

Converts internal policies, regulations, and circulars into concise summaries and tailored FAQs.

Policy Explainer Agent:

Converts internal policies, regulations, and circulars into concise summaries and tailored FAQs.

Policy Explainer Agent:

Converts internal policies, regulations, and circulars into concise summaries and tailored FAQs.

Decision Explanation Agent:

Breaks down AI-driven recommendations and decisions into step-by-step explanations.

Decision Explanation Agent:

Breaks down AI-driven recommendations and decisions into step-by-step explanations.

Decision Explanation Agent:

Breaks down AI-driven recommendations and decisions into step-by-step explanations.

Risk Awareness Agent:

Communicates customer, transaction, or portfolio risk levels using intuitive language.

Risk Awareness Agent:

Communicates customer, transaction, or portfolio risk levels using intuitive language.

Risk Awareness Agent:

Communicates customer, transaction, or portfolio risk levels using intuitive language.

Workflow Guide Agent:

Guides users through multi-step operational workflows with contextual, real-time assistance.

Workflow Guide Agent:

Guides users through multi-step operational workflows with contextual, real-time assistance.

Workflow Guide Agent:

Guides users through multi-step operational workflows with contextual, real-time assistance.

Knowledge Base Builder Agent:

Automatically generates and maintains internal help articles and FAQs as systems, policies, and workflows evolve.

Knowledge Base Builder Agent:

Automatically generates and maintains internal help articles and FAQs as systems, policies, and workflows evolve.

Knowledge Base Builder Agent:

Automatically generates and maintains internal help articles and FAQs as systems, policies, and workflows evolve.

Training Companion Agent:

Supports learning by helping employees understand systems, tools, and processes through guided interaction.

Training Companion Agent:

Supports learning by helping employees understand systems, tools, and processes through guided interaction.

Training Companion Agent:

Supports learning by helping employees understand systems, tools, and processes through guided interaction.

Customer Explanation Agent:

Produces customer-facing explanations for delays, restrictions, or additional information requests.

Customer Explanation Agent:

Produces customer-facing explanations for delays, restrictions, or additional information requests.

Customer Explanation Agent:

Produces customer-facing explanations for delays, restrictions, or additional information requests.

Trust & Transparency Agent:

Clarifies AI capabilities, limits, and governance supporting user confidence, and responsible AI adoption.

Trust & Transparency Agent:

Clarifies AI capabilities, limits, and governance supporting user confidence, and responsible AI adoption.

Trust & Transparency Agent:

Clarifies AI capabilities, limits, and governance supporting user confidence, and responsible AI adoption.

Data Translator Agent:

Interprets dashboards, metrics, and operational reports into plain-language insights for non-technical stakeholders.

Data Translator Agent:

Interprets dashboards, metrics, and operational reports into plain-language insights for non-technical stakeholders.

Data Translator Agent:

Interprets dashboards, metrics, and operational reports into plain-language insights for non-technical stakeholders.

Regulatory Q&A Agent:

Answers operational regulatory questions using bank-approved interpretations.

Regulatory Q&A Agent:

Answers operational regulatory questions using bank-approved interpretations.

Regulatory Q&A Agent:

Answers operational regulatory questions using bank-approved interpretations.

Eligibility Reasoning Agent:

Explains approval or rejection outcomes for products, limits, or services using transparent, policy-aligned reasoning.

Eligibility Reasoning Agent:

Explains approval or rejection outcomes for products, limits, or services using transparent, policy-aligned reasoning.

Eligibility Reasoning Agent:

Explains approval or rejection outcomes for products, limits, or services using transparent, policy-aligned reasoning.